Replace plain text with interactive elements — reply buttons, list menus, product messages and call-to-action buttons — so customers can answer with a tap instead of typing.
Interactive messages replace free-text instructions with tappable buttons and menus. Customers pick an option instead of typing it, so answers are clear and easy to process — all within the WhatsApp interface they already know.
Replace "type 1 for billing" with tap-to-select option menus — modern and error-free.
Display products with images, prices, and Add to Cart buttons inside WhatsApp.
Let customers share location and receive the nearest branch with directions.
"Call Now" and "Visit Website" CTA buttons drive customers to take action instantly.
Collect star ratings or satisfaction scores with simple tap-to-rate buttons.
Present service options as a scrollable list menu for fast, accurate booking.
Make it easy for customers to reply — with buttons, menus and quick replies.