Documentation
iSMS Bulk SMS End User Guide
Everything you need to go from sign-up to your first campaign — composing messages, uploading contacts from CSV, scheduling sends, reading delivery reports, sending via the WhatsApp Business API, and letting AI Reply answer your WhatsApp customers. No software to install; it all runs in your browser.
iSMS is one of Malaysia’s most popular bulk messaging platforms. Send hundreds or thousands of SMS — and WhatsApp Business API messages — to your customers straight from any browser, on desktop, tablet, or phone.
You get CSV Compose, message templates, delivery reports, a send scheduler, WhatsApp Business API broadcasting, and WhatsApp AI Reply, all included. Register your free iSMS account to start sending.
Want the whole guide on one page?Open the complete End User Guide in a single view — then print or save it as a PDF.
Guide contents
Browse all 50 chapters
- 01New User Registration
- 02Log In to iSMS
- 03iSMS Main Member Page
- 04Compose SMS
- 05CSV Compose SMS
- 06How to Compose a CSV File
- 07Create CSV File in Excel
- 08Export Excel to CSV (Windows)
- 09Export Excel to CSV (Mac OS)
- 10Create CSV File in OpenOffice
- 11Export Gmail Contacts to CSV
- 12Convert E+11 to Number in Excel
- 26About WhatsApp Business API
- 27WABA Credit Balance
- 28WhatsApp Message Templates
- 29Create a WhatsApp Template
- 30Delete a WhatsApp Template
- 31Send a WhatsApp Template
- 32Bulk Send via CSV
- 33WABA Scheduler
- 34WhatsApp Conversations
- 35WABA Outbound & Inbound Reports
- 36WABA Daily & Monthly Reports
- 37WABA Template Report
- 38WhatsApp Business API Documentation
Need a hand getting set up?
If you’re stuck on registration or your first campaign, our support team is happy to help.
Contact support